MADSKY provides unforgettable service.
MADSKY provides unforgettable service.
We are your partner for roofterior claims. We are radically trailblazing a new standard of service that blows away historical industry trends. We do this by putting data and technology to work. You can imagine it takes logistical pros to connect all the dots to maximize results from start to finish – you’re right. We have the best people. Our talented team of professionals coupled with a national network of vetted contractors and suppliers, enable us to serve policyholders, small to mid-size commercial businesses, and more.
Speed: What historically can take more than 15 weeks, MADSKY can deliver faster. By leveraging technology and integrating with universal platforms, we can deliver faster results.
Market Pricing: With the material supply program, the estimate line item in Xactimate will represent a more accurate market price for asphalt shingles.
Unforgettable Service: We stand behind our service that exceeds industry norms with a 3-year warranty for a repaired roof, or a 5-year warranty for a replaced roof. Our MADSKY team is purpose-driven, big-hearted, and truly care about the people we serve.
Let’s get you connected with one of our MADSKY team leads.
Managed Repair Program
Our Managed Repair Program is designed with you in mind and can be easily integrated into your process and systems, providing you with 100% accountability for each claim while drastically cutting cycle times and improving overall satisfaction with your insured.
Phase 1
- Contractor is sourced.
- Homeowner is contacted.
- Inspection is scheduled.
Phase 2
- Live virtual inspection is completed.
- Estimate is approved.
- Homeowner decides on repair decision.
Phase 3
- Repairs are completed.
- Audit is performed.
Phase 4
- Signed certificate of satisfaction is obtained.
- Material audit is completed.
- Contractor is paid.
Inspection Only
Our inspection-only service leverages our experienced contractor network and our internal construction experts to complete inspections and estimates that reduce claim severity. Additionally, MADSKY reduces cycle-time from First Notice of Loss (FNOL) to estimate returned.
Phase 1
- Property inspector is sourced.
- Homeowner is contacted.
- Inspection is scheduled.
Phase 2
- Live virtual inspection is completed.
- Estimate is returned.
- Documentation notification is sent.
Phase 3
- Final documentation is provided.
- Inspection is complete.
Direct Repair Program
Already have an estimate, and now you need an experienced contractor to complete the work for your insured? Leverage our network, services and comprehensive roofing knowledge.
Phase 1
- Contractor is sourced.
- Homeowner is contacted.
- Inspection is scheduled.
Phase 2
- Live virtual inspection is completed.
- Estimate is verified.
- Homeowner decides on repair decision.
- Repair is authorized.
Phase 3
- Repairs are completed.
- Audit is performed.
Phase 4
- Signed certificate of satisfaction is obtained.
- Material audit is completed.
- Cap out...
- Contractor is paid.
Material Purchase Program
Our Material Purchase Program provides access to savings on a variety of shingle materials. Our expansive network of manufacturers and suppliers across the contiguous U.S. can deliver to the homeowner’s home within 48 hours of order placement.
